Delivery

Update 30th September 2021

In stock items continue to be despatched from our warehouse the next business day, however almost all freight carriers across Australia and New Zealand are encountering significant delays in transit because of higher than normal delivery volumes and COVID related restrictions.  On average, delays are currently adding 2-3 days to normal delivery times.

 

Estimated Delivery Times

In stock items are despatched the next business day and are typically delivered in:

  • Melbourne Metro | 1-2 Business Days

  • Sydney, Brisbane & Adelaide Metro | 2 to 4 Business Days

  • Perth Metro | 3 to 5 Business Days

  • For all areas outside of these metro locations, please allow up to 8-10 business days.

 

Delivery Terms

We ship our products Australia-wide, with free delivery to metro areas for all orders over $200. Metro areas include suburban Melbourne, Geelong, Sydney, Adelaide, Brisbane, Gold Coast, Perth, Canberra and Newcastle. Orders under $200 and orders delivered outside metro areas will incur a freight charge at checkout. Shipping includes insurance for products that are lost or damaged in transit.

In stock items are usually despatched the next business day and deliveries are made Monday-Friday during normal business hours.  Next available date on out of stock items is subject to change and stock information is updated daily.

Our couriers offer a door-to-door service and cannot provide a precise time of the day for delivery.  Please ensure someone is available at your nominated delivery address to sign for your items and receive the delivery.  If you’re not available to accept goods on the day of delivery, you can provide permission to leave unattended in a safe place, however this will void your shipping insurance and neither Mayfield Lighting nor our courier can be held liable for any loss, theft or damage to your item.

 

Pick Up

In stock and made to order products are available for collection from our Melbourne warehouse by prior arrangement during warehouse hours 8am-4pm Monday to Thursday and 8am-1pm Friday.

 

Warehouse Address:

Mayfield

22 Viewtech Place,

Rowville, Vic

 

Order Tracking

Once your order has been shipped, you will receive an email with your tracking details.